Last Updated: May 6, 2026

Privacy Policy

At Highlander Labs, protecting your privacy is important to us. This policy explains how we collect, use, and safeguard your information when you visit our website, communicate with us, or purchase research-use-only products.

1. Introduction

This Privacy Policy describes how Highlander Labs collects, uses, stores, and protects user information when accessing our website, placing orders, submitting inquiries, or interacting with our support team.

2. Information We Collect

We may collect the following types of information:

• Provided Information: Name, email address, billing and shipping details, order information, and any details submitted through forms or customer inquiries.
• Technical Data: IP address, browser type, device details, website usage data, and interaction data used to support website performance, security, and functionality.
• Cookies & Tracking Technologies: Data used to improve browsing experience, remember preferences, support analytics, and enhance website usability.

3. How We Use Your Information

Your information is used to:

• Process and fulfill orders for research-use-only products
• Provide order confirmations, shipping updates, and customer support
• Respond to inquiries, account requests, or website communications
• Improve website performance, security, functionality, and user experience
• Maintain internal records and comply with applicable legal, operational, and compliance requirements

Highlander Labs does not sell or share your personal information with third parties for advertising purposes.

4. Data Protection

We use reasonable administrative, technical, and organizational safeguards to help protect your information from unauthorized access, misuse, loss, or disclosure. While we take privacy and security seriously, no online system or transmission method can be guaranteed to be completely secure.

5. Third-Party Services

We may use trusted third-party providers for payment processing, shipping, analytics, website hosting, email communication, and operational support. These third-party services operate under their own privacy policies, and Highlander Labs is not responsible for their independent practices.

6. Cookies

Cookies may be used to enhance your browsing experience, remember preferences, support website functionality, and analyze site usage. You may disable cookies through your browser settings, but certain features of the website may not function properly.

7. Research Use Notice

Highlander Labs supplies products intended strictly for laboratory and research use only. Customer information is collected and processed only for order fulfillment, customer service, website operations, compliance, and other legitimate business purposes.

8. Your Consent

By using the Highlander Labs website, you consent to the collection and use of information as described in this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.